Wednesday, October 7, 2015

Poll Results Show Frequent Flyers Not Impressed With Airport Security Experience

Well, it's almost unanimous. Results from a poll that were released this week say that 87 percent of frequent flyers are unhappy with the performance of the Transportation Security Administration (TSA).

The Hill says the poll, conducted by Frequent Business Traveler Magazine and websites FlyerTalk.com and ExpertFlyer.com, found almost 90 percent of frequent flyers said the TSA does a "fair or poor job" with airport security.

In comparison, 10.2 percent of survey respondents said TSA is doing a good job. And just 2.6 percent rated agency performance as "excellent."

Forty-five percent of respondents considered themselves "dissatisfied" with their airport security experience. Seventy-six percent said they had used TSA's PreCheck trusted traveler program, where passengers pay $85 and provide information about themselves in order to get five years of expedited airport screening.

Only 62 percent of the poll's respondents were satisfactied with the PreCheck program. That's down from 80.3 percent in 2013.

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About SRTC

SRTC is the federally designated Metropolitan Planning Organization (MPO) for Spokane County. Urbanized areas with populations exceeding 50,000 people are required to have an MPO. SRTC was formed to address the county's transportation planning needs. It provides coordination in planning between the public, cities, small towns, the county, the state, transit providers, and tribes.

SRTC offers services including transportation monitoring, transportation modeling, census information analysis, travel demand forecasting, historical traffic count analysis, geographic information systems, and trip generation rates.